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Performance Management Handbook (Appraisal Section) Appendix C

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Benefits

Training in the concepts and practical use of performance management is important to supervisors, managers, and employees because it:

  • Provides an understanding of a system which impacts them on a daily basis;
  • Equips them with tools and skills to be more effective in their respective performance management responsibilities;
  • Enhances constructive performance communication between management and employees throughout the organization; and
  • Outlines requirements which, if followed, may result in increased productivity, improved morale, reducing grievances, appeals, and unfair labor practices.

Frequency

Managers and employees are encouraged to take training in performance management periodically to keep abreast of changes in Departmental policy, performance management approaches, and operating unit programs. However, at a minimum, all supervisors must take the required training when a new performance management program is implemented. Operating Units should provide performance management training for employees to increase their understanding of the process, management's authority, and the roles and responsibilities of all individuals in the process. On an annual basis, operating units must provide refresher training, briefings, and information on all aspects of the performance management system.

Where to Get Training

There are a variety of sources for training in performance management:

  • Other management officials;
  • Servicing human resources offices;
  • Agency-sponsored workshops;
  • Educational providers (e.g., USDA Graduate School, community colleges, correspondence schools); and
  • Other training materials (e.g., video tapes, computer-based instruction, etc.).



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