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Workers' Compensation: How to File a Claim

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Civilian federal workers are covered under the Federal Employees’ Compensation Act (FECA), which provides benefits for Federal workers who are injured on the job, or who have sustained a work-related illness.

Although the Department of Labor/Office of Workers’ Compensation (DOL/OWCP) administers the FECA program, the Department of Commerce (DOC) contracts with Managed Care Advisors (MCA) to provide processing and liaison services for all DOC organizations and bureaus with the exception of the USPTO. MCA has extensive experience processing Federal government workers' compensation claims and supporting Federal employees injured at work. In the event of an injury, all claims and claims-related material should be sent to MCA. The DOC organizations and bureau Workers’ Compensation Coordinators work closely with MCA and the DOL/OWCP to ensure all claims are processed timely.

All claims and claims-related information should be forwarded to MCA, as follows:

DOL Employees’ Compensation Operations and Management Portal (ECOMP)

As of October 1, 2014, Department and bureau employees filing workers’ compensation forms will be able to file forms electronically using the ECOMPhttps://www.ecomp.dol.gov/#. Employees in bargaining units will continue to use procedures currently in place until their organization has completed its labor-management relations obligations with their exclusive representative.

In order to ensure timely claims submission, please use ECOMPhttps://www.ecomp.dol.gov/#to file initial claims (CA-1's and CA-2's) and claims for disability compensation (CA-7's).

MCA can be reached at the following address and phone number:

DOC Workers’ Comp Claims Center
C/O Managed Care Advisors
P.O. Box 30640
Bethesda, MD 20824

Phone: 1-844-DOC-CLAIM or 1-202-684-3081
Fax: 1-888-467-1273

If you have any questions or concerns, or if you have suggestions which may help us to serve you better, you may contact DOC Workers’ Compensation Office, Richard Costello, Program Manager, at (202) 482-2191, rcostello@doc.gov or Sandra Williams, Workers’ Compensation Specialist at (202) 482-0799, sWilliams@doc.gov.

INJURED EMPLOYEES

If you are injured while at work, you should:

CA-1 claim forms are used when a work-related traumatic injury occurs. (i.e., Single incident injury, or repetitive injury, which occurs during one work shift).

CA-2 claim forms are used when a work-related occupational illness occurs. (i.e., Exposure to work factors for more than one work shift which causes an injury/illness).

Injured workers have a legal burden to prove that their medical condition was work-related. (The workers’ compensation contractor, MCA can advise you of the type of evidence you need to support your claim.)

Keep your supervisor and the workers’ compensation contractor, MCA informed of the status of your condition.

You must also provide your supervisor and the workers’ compensation contractor, MCA with medical reports to support your disability.

You are still required to request leave (COP, Annual Leave, Sick Leave and/or LWOP) from your supervisor.

If your physician releases you to return to light duty or to full duty, you should return to work. The Department of Labor will not authorize compensation for employees who refuse suitable work.

SUPERVISORS

If you have an employee who has been injured, or an employee who wishes to file a claim for traumatic injury, you should:

    • Assist the employee in receiving first-aid and/or advise the employee to seek other medical attention.

    • If an employee suffers a traumatic injury (single episode injury or repetitive injury which occurs during one work shift), contact the workers’ compensation contractor, MCA at 1-844-DOC-CLAIM or 1-202-684-3081. They will issue a CA-16, Authorization for Examination and/or Treatment. This form generally should not be issued more than 7 days after a traumatic injury. This form should not be issued for occupational illness claims.

    • In order to ensure timely claims submission, please use ECOMPhttps://www.ecomp.dol.gov/#to review initial claims (CA-1's and CA-2's) and claims for disability compensation (CA-7's). Ensure that all items on the CA-1, Notice of Traumatic Injury and Claim for Continuation of Pay/Compensation, are completed. (Note: Witness statements are not mandatory). Complete supervisor's part of the CA-1/CA-2 form and forward to CCSI, L.P.

    If you have an employee who wishes to file a claim for an occupational illness, please contact the workers’ compensation contractor, MCA, at 1-844-DOC-CLAIM or 1-202-684-3081, for specific instructions.




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