U.S. Department of Commerce - Office of the Secretary U.S. Department of commerce seal


   
 
Commerce Employees banner

Home > Commerce Employees > Training and Development

Performance Management System Handbook

Printable View

Nothing herein supersedes past practices concerning awards programs established in collective bargaining units unless negotiated changes have been agreed to.

The Performance Management Handbook provides more detailed guidance and information and establishes procedures for implementing the policy outlined in DAO 202-430. Performance management is the systematic process by which the Department of Commerce involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals. The performance management process is used to communicate organizational goals and objectives, reinforce individual accountability for meeting those goals, and track and evaluate individual and organizational performance results.

The Handbook addresses the five steps in the performance management process:

  • Performance Planning - provides information on establishing performance expectations and goals for employees to channel their efforts toward achieving organizational objectives.

  • Monitoring Employee Performance – provides information on the requirements to conduct at least one formal written progress review for all employees.

  • Employee Development – provides information on the importance of evaluating and addressing employee development to increase the effectiveness of an organization.

  • Evaluating Employee Performance – provides information on evaluating employee performance against the elements and standards in an employee's performance plan and assigning a summary rating of record.

  • Recognition – provides information on a large variety of informal and formal recognition programs, which can be used to recognize and reward employee excellence.

The Handbook addresses aspects of the performance management process such as Performance Appraisal and Performance Recognition.

Performance Management Appraisal

The Appraisal Section of this handbook will provide you with the legal and regulatory requirements as well as information on the performance planning process, monitoring employee performance, relationships between other personnel actions and deficient performance.

Chapter 1

Legal Requirements and Authorities

Chapter 2

Definitions

Chapter 3

Coverage

Chapter 4

Roles and Responsibilities

Chapter 5

Performance Management Process

Chapter 6

Timetable of Performance Management Activities

Chapter 7

Linking Performance Plans to Organizational Goals

Chapter 8

Monitoring Employee Performance

Chapter 9

Evaluating Employee Performance

Chapter 10

Interim Rating Process

Chapter 11

Relationship of Performance Appraisal to other Personnel Actions

Chapter 12

Deficient Performance

Chapter 13

Reduction-in-Force

Chapter 14

Recordkeeping

Appendix A

Generic Performance Standards

Appendix B

Performance Management Feedback section identifies the two types of feedback informal and formal and gives some helpful hints on how to give constructive feedback.

Appendix C

Performance Management Training

Performance Management Recognition

The Recognition Section of this handbook outlines a large variety of informal and formal recognition programs, which can be used to recognize and reward employee excellence. In addition, the section provides detailed information on how to develop special operating unit programs and has a wealth of information on gainsharing, goalsharing and team-based recognition.

Overview

Recognition

Chapter 1

General Incentive Awards Provisions

Chapter 2

Roles and Responsibilities

Chapter 3

Delegation of Authority

Chapter 4

Performance Awards

Chapter 5

Quality Steps Increases

Chapter 6

Superior Accomplishment Awards (Special Act, Suggestion, Invention)

Chapter 7

Special Recognition

Chapter 8

Team Based Recognition

Chapter 9

Peer Awards

Chapter 10

Honor Awards

Chapter 11

On-The-Spot Awards

Chapter 12

Cash-In-Your-Account Awards Program

Chapter 13

Time Off Awards

Chapter 14

Certificates, Medals, Emblems and Forms

Chapter 15

External Awards

Chapter 16

Awards for Foreign Service Employees

Chapter 17

Tax Implications for Nonmonetary Awards

Appendix A

Guidelines for Total Recognition

Appendix B

Eligibility for Awards

Appendix C

Scale for Tangible and Intangible Benefits

Appendix D

Awards Template

Appendix E

Honor Awards Nomination System

Appendix F

Honor Awards Crossover Nominations

Appendix G

Honor Awards Criteria

Appendix H

Honor Awards Types of Awards and Recognition

If you have any questions on the contents of this Handbook, contact your servicing human resources office.




A - Z Library for Commerce Employees