Program Contact Listing for the DOC Human Resources Operations Center (DOCHROC)
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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Function
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Office
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Primary Person Responsibility
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Phone Number
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Backup
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Phone Number
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A
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Adoption Benefits
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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Advances in Pay
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Adverse & Disciplinary Actions Policy
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OWD&PM
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Kelly Spence
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482-8015
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Casey Allen
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482-4720
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Alternative Dispute Resolution
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OWD&PM
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Kelly Spence
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482-8015
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Casey Allen
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482-4720
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Alternate Work Schedules (AWS)
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Awards
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OCB
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Charlene Gantt
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482-2536
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Natasha McKnight
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482-8079
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B
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Bargaining Unit Status
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OWD&PM
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Brian Cedar
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482-1032
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Kelly Spence
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482-8015
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Benefits
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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Buyouts
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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C
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Child Support Payments
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Classification
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OSRC
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Catherine Metcalf
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482-3571
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Sandra Thompson
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482-3725
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Combined Federal Campaign (CFC)
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OCB
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Vickie Johnson
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482-3620
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Shaniece Brown
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482-4380
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Commerce Alternative Personnel System (CAPS)
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OSRC
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Sandra Thompson
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482-3725
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Catherine Metcalf
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482-3571
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Compensation
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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COOP (HR Servicing Office)
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Main Office
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Felicia Purifoy
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482-5291
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Staci Jones
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482-8219
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D
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Debt Collections
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Delegated Examining Unit
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OSRC
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Felicia Purifoy
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482-5291
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Sandra Thompson
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482-3725
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Details – SES
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OSRC
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Ruthie Stewart
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482-3130
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Ronda Holbrook
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482-5243
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Details – GS
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OSRC
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Catherine Metcalf
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482-3571
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Sandra Thompson
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482-3725
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Disability Retirement
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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Drug Free Workplace
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OCB
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Sonita Stacker
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482-5259
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Sheila Fleishell
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482-0022
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Dual Pay and Employment
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Dues Withholding (Union)
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OWD&PM
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Brian Cedar
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482-1032
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Kelly Spence
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482-8015
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E
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Employee Relations
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OWD&PM
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Kelly Spence
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482-8015
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Casey Allen
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482-4720
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Employment
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OSRC
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Felicia Purifoy
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482-5291
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Sandra Thompson
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482-3725
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F
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Fair Labor Standards Act (FLSA)
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OSRC
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Felicia Purifoy
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482-5291
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Catherine Metcalf
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482-3571
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Family Medical Leave
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Financial Disclosure
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OSRC
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Christine Covington
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482-3041
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Felicia Purifoy
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482-5291
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Furlough
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Main Office
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Felicia Purifoy
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482-5291
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G
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Garnishments
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Grievances
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OWD&PM
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Kelly Spence
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482-4376
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Brian Cedar
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482-1032
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H
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Health Benefits
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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Hiring Reform
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OSRC
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Catherine Metcalf
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482-3571
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Sandra Thompson
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482-3725
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Hours of Work
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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I
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Intergovernmental Personnel Act (IPA)
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OSRC
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Ruthie Stewart
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482-3130
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Felicia Purifoy
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482-5291
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J
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K
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L
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Labor Relations
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OWD&PM
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Brian Cedar
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482-1032
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Tomeji Arnett
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482-4376
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Leave
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Leave Donor Program
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OCB
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Pam King
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482-3654
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Sheila Fleishell
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482-0022
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M
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Medical Fitness for Duty
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OWD&PM
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Kelly Spence
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482-8015
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Casey Allen
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482-4720
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Merit Assignment Plan
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OSRC
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Felicia Purifoy
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482-5291
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Sandy Thompson
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482-3725
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N
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New Employee Orientation
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OSRC
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Sherry Cox
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482-4278
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Christine Covington
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482-4278
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NFC Reporting Center
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Main Office
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Diane Evans
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482-4382
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Brad Lockett
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482-6342
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Non-Citizen Employment
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OSRC
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Catherine Metcalf
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482-3571
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Sandra Thompson
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482-3725
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O
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Official Personnel Folders (OPF)
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OCB
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Vickie Johnson
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482-3620
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Shaniece Brown
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482-4380
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Overseas Allowances and Differentials
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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P
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Pay
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Performance Management (GS/CAPS)
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OWD&PM
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Carol Davison
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482-2537
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Kelly Spence
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482-8015
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Performance Management (SES/ST/SL)
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OSRC
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Felicia Purifoy
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482-5291
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Ronda Holbrook
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482-5243
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Position Descriptions (SES)
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OSRC
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Ruthie Stewart
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482-3130
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Ronda Holbrook
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482-5243
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Position Descriptions (GS/CAPS)
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OSRC
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Sandra Thompson
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482-3725
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Catherine Metcalf
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482-3571
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Position Sensitivity
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OSRC
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Sandra Thompson
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482-3725
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Catherine Metcalf
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482-3571
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Privacy Act
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OWD&PM
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Anesia Robinson
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482-1380
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Kelly Spence
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482-8015
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Professional Liability Insurance
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Q
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Qualification Standards
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OSRC
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Catherine Metcalf
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482-3571
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Sandra Thompson
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482-3725
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R
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Reasonable Accommodations
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Main Office
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Brian Cedar
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482-1032
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Angela Ameen
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482-5130
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Reduction-in-force (RIF)
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Main Office
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Felicia Purifoy
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482-5291
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Retirement
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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S
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Severance Pay
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Student Employment (Pathways)
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OSRC
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Sean Crump
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482-1424
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Catherine Metcalf
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482-3571
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Student Loan Repayments
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Suitability
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OWD&PM
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Kelly Spence
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482-8015
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Angela Ameen
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482-5130
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T
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Telework
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OCB
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Charlene Gantt
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482-2536
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Sheila Fleishell
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482-0022
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Thrift Savings Plan
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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Time and Attendance
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Training
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OWD&PM
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Anesia Robinson
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482-1380
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Kelly Spence
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482-8015
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U
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Unemployment Compensation
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OCB
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Sheila Fleishell
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482-0022
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Veronica Quzack
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482-0654
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V
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Veterans Preference
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OSRC
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Catherine Metcalf
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482-3571
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Sandra Thompson
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482-3725
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Voluntary Early Retirement Authority (VERA)
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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Voluntary Separation Incentive Pay (VSIP)
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OCB
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Karen Brown
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482-8065
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Sonita Stacker
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482-5259
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W
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Web Site (DOCHROC)
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Main Office
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Staci Jones
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482-8219
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Diane Evans
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482-4382
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WEBTA
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OCB
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Veronica Quzack
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482-0654
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Terrine Flythe
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482-1869
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Within Grade Denial
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OWD&PM
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Kelly Spence
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482-8015
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Tomeji Arnett
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482-4376
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X, Y, Z
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